Delivery, Returns & Refunds
Orders placed before 2.00pm, Monday to Friday, are dispatched the same working day (excluding national holidays)
Orders placed after 2:00pm, over a weekend or on a national holiday are dispatched on the next working day.
In the unlikely event that we are unable to supply the ordered product within 7 working days, we will contact you to offer an alternative or a full refund
UK Standard Orders – £2.99 delivery 2 – 5 working days
UK DPD Next Day – £4.99. Next Working Day. Only available for mainland England, Scotland & Wales. For a full list of exclusions please see below*. Excluded areas are eligible for Royal Mail 24 Signed.
UK Royal Mail 24 Signed – £4.95 delivery 1 – 2 days. Available for Northern Ireland, Scottish Highlands, Scottish Islands, Channel Islands, Isle of Man and Isle of Wight.
International Orders – are based on weight and delivery times will vary
*areas not eligible for UK DPD Next Day are: Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Other areas are N.Ireland (all BT postcodes) Isle of MAN (IM postcodes) Channell Islands GY and JE, Isle of Wight PO30-PO41.
All of these areas have the choice of Royal Mail 48 or Royal Mail 24.
If you change your mind about your order, the unopened product can be returned for a full refund providing that they are received back to us within 30 days of the initial order in a re-sellable condition.
Stinky Stuff do not cover the cost of returns postage
Returns should be sent to: Stinky Stuff Ltd, Unit 2, Moorfield Trading Estate, Yeadon, Leeds, LS19 7BN
If you are unhappy with the products for any reason then please contact our customer support team within 60 days of receiving your order and they can arrange for you to return the products for a full refund. You can reach our customer support team at firstname.lastname@example.org or on 0113 250 8957. Our customer support team must be notified within 60 days, and items must be returned in order to issue a refund.
Stinky Stuff are not able to refund and postage costs
Once we have received your returned product, please allow us 5 working days for us to process your refund