Frequently Asked Questions
These are are some of commonly asked questions and their answers. If you can’t find the answer to your question below then please give our friendly customer support team a call on 0113 250 8957 or email us at email@example.com
Order Dispatch Times
- Orders placed before 2:00pm Monday – Friday are dispatched the same working day.
- Orders placed after 2:00pm or on a weekend or Bank Holiday are dispatched the next working day.
UK Delivery Times
- UK – Royal Mail 24 Signed is delivered 1-2 days from dispatch
- UK – Standard Delivery is delivered 2-5 days from dispatch
Original Stinky Stuff and Non Stinky are very similar products, and both are very effective at soothing itchy, irritated skin. The main difference is the smell. As the name suggests, Stinky Stuff has a strong, pungent smell, whereas Non Stinky has a much milder and more pleasant smell. Non Stinky can also be used as a feed supplement too which provides relief from the inside and boosts the general condition of the coat and skin. Generally speaking, we recommend Stinky Stuff for horses and other outdoor animals, and Non Stinky for dogs and pets that live in the home. The only time we really recommend using Original Stinky Stuff for dogs in the home is if the problem is with mites, as this will eliminate these as well as providing relief.
Yes, Stinky Stuff does have a strong pungent smell, and this is exactly how it got its name. It’s been described as smelling a bit like peanuts and garlic. Stinky Stuff might stink – but it works, and this is why it continues to be so popular!
Because of this, we do generally recommend that Non Stinky is used for dogs and pets that live in the home, particularly, if you or someone you live with are sensitive to strong smells.
Non Stinky does have a faint aroma, but this is much milder and more pleasant than Original Stinky Stuff. This makes it much better suited for dogs and pets that live in the home.
Stinky Stuff must be combined with either the Shampoo Base or Carrier Oil. It can only ever be used on its own when it is being used on a horses hooves.
Yes, Non Stinky is absolutely fine to be used on its own. Just apply a very light coverage to the area and gently massage this into the skin.
Yes, Non Stinky is so versatile it can be used as a rub, shampoo and even a feed supplement too! This is a great way to support your pets immune system and general wellbeing too! For instructions on how to use Non Stinky as feed supplement, please see our help guide.
Stinky Stuff is for external use only. Non Stinky however is a very effective feed supplement!
Whilst we advise against ingesting Stinky Stuff, it’s absolutely harmless if your dog accidentally ingests a small amount of Stinky Stuff.
Yes, Non Stinky can actually be used as a feed supplement so it’s perfectly safe for your pet to ingest. Just avoid them licking the product off as soon as it is applied to the skin, as this will prevent it from being absorbed into the skin.
As soon as I apply the product to my pets skin they lick it right off. If there anything I can do to stop this?
Although this is harmless, it will prevent the product from being able to work if it is licked straight off. For dogs, our favourite way to prevent this is by applying the products right before you take them for a walk. This will keep them occupied whilst the product has time to be absorbed into the skin. Similarly, it can be applied right before meal time. Other options include applying bandages to the area, or even clothes, to keep the area covered whilst the product has time to be absorbed into the skin. A last resort is the cone, simply pop this on for 30 minutes to an hour whilst the product is soaked in.