Shipping policy
Shipping Policy
Stinky Stuff Ltd
Unit 2, Moorfield Trading Estate, Yeadon, Leeds, LS19 7BN
Email: [email protected]
Last updated: 30/06/2025
Dispatch Times
We dispatch orders Monday to Friday (excluding bank holidays).
All orders placed before 2pm are dispatched the same working day.
Orders placed after 2pm will be processed and dispatched on the next working day.
Shipping Methods & Delivery Times
We use a range of trusted couriers including Royal Mail and DPD.
Delivery times may vary depending on the service selected at checkout, but typical delivery times are:
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Standard UK Delivery: 2–4 working days
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Express UK Delivery: 1–2 working days
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International Shipping: Estimated at checkout (varies by location)
Please note: delivery times are estimates and not guaranteed, especially during peak periods or postal strikes.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size/weight of your order.
You will see the full shipping cost before completing your purchase.
We occasionally offer free shipping promotions—these will be clearly advertised on our website or via email.
International Orders
We ship internationally to many countries. International delivery times and charges vary depending on destination.
Customers are responsible for any customs duties, import taxes, or local handling fees that may apply.
We cannot mark orders as "gift" to avoid fees.
Missed or Delayed Deliveries
If your order hasn’t arrived within the expected time:
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Please allow a few extra days in case of courier delays.
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Check with neighbours or safe places.
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Contact us at [email protected] and we’ll be happy to help track it down.
Address Errors
Please double-check your delivery address before placing your order.
We are not responsible for delays or losses due to incorrect or incomplete address information.
Questions?
We’re always happy to help—email us at [email protected] with any questions about your order or shipping options.